Support
Something not working? These answers cover most cases. If not, write to us.
Write to us
Include your account email and a short description of the problem, plus a screenshot if you can.
The confirmation or password reset email didn’t arrive
Check your spam or junk folder. You can resend the confirmation email or reset your password from the sign-in page.
My microphone doesn’t work
Allow microphone access when your browser asks. Use an up-to-date Chrome, Edge or Safari; headphones prevent echo.
My job link didn’t import
LinkedIn job links import reliably. Other sites aren’t guaranteed; in that case, paste the job details yourself.
Payments, credits and subscription
Credits are added to your account right after payment. You can manage or cancel your subscription in the Membership section of your profile.
I want to delete my account and data
Email us from the address linked to your account and we’ll delete your account and data within 30 days. For your other rights, see the GDPR page.